TERMS & CONDITIONS
Price & Ordering
The price payable for Products is set out on the website and on various social media platforms.
Prices may change without notice but will be confirmed at the time the Customer places their order.
All prices will be displayed in the currency of your choice but all transactions will take place in
£GB Sterling at the latest equivalent exchange rate. All displayed prices not in GBP are using best endeavours to display an appropriate currency price using a conversion app that may not reflect the latest conversion rate available at the time of display.
An order received from a Customer is not confirmed as binding unless a payment is taken
to secure the Product.
The Company reserves the right to withdraw any Product from sale and where relevant and/or
cancel any existing order without notice or reason. The Company have included this term to protect against a mistake in pricing, where the Company has inadvertently under-priced or over-priced goods, or the Company are no longer able to supply a particular product for any reason.
Title to the goods will only pass to the Customer on receipt of payment in full of the price of the Product including all relevant taxes and delivery costs. The Company reserves the right to repossess Products in the Customer's possession if payment is not made in full.
The Company only accepts the online payment methods as outlined on our website and social channels.
For all Products paid for at point of order, in the event that Products have to be backordered or are not available, the Customer will be given the option to cancel their order. If the Customer cancels the order they will be refunded the product cost paid.
Payments for subscriptions are refundable for 7 days from the date of ordering unless services have been provided during this period.
After this point, you are committed to the sign up period outlined in the agreement and may not cancel during this period. If you do wish to cancel, then you should expect to be charged for the remaining period of the agreement.
This will not affect your rights under the Sale of Good Act 2015
Delivery & Title
Where a delivery has been offered to the customer, we cannot guarantee or be held liable for delivery on the agreed date. We reserve the right to use approved 3rd party delivery companies
If the Customer fails to receive the Product on the quoted delivery date and the product is returned to the Company, then the Company reserves the right to charge further for redelivery or if cancelled, then recover any delivery costs before refunding the price of the Product.
Title to the goods will only pass to the Customer on receipt of payment in full of the price of the Product including all relevant taxes and delivery costs.
The Company reserves the right to repossess goods in the Customer's possession if payment is not made in full.
Backorders
If the Products the Customer is ordering are not in stock, the Company will back order the goods for the Customer and quote an estimated delivery date.
The Customer will always be emailed with the option to cancel their order if they do not accept the new delivery date and a refund offered.
This will not affect your rights under the Sale of Good Act 2015
Guarantees & Warranty
The Company guarantees the Customer's satisfaction.
All Products and Services offered to the Customer are covered by this guarantee.
Where the services relate to a Product, then if the product is damaged, this may be returned for a full refund.
If the Product is unwanted, then within 14 days of receipt you have the right to return the Product to us for a refund of the Product cost, so long as the Product is returned to us unopened and in a resalable condition.
For hygiene reasons, we cannot accept returns of opened Products even if they are unused.
Payments for subscriptions are refundable for 7 days from the date of ordering unless services have been provided during this period.
After this point, you are committed to the sign up period outlined in the agreement and may not cancel during this period. If you do wish to cancel, then you should expect to be charged for the remaining period of the agreement.
This will not affect your rights under the Sale of Good Act 2015
Liabilities
Though ALL our Product are natural and should not cause allergic effects to our Customers, we strongly recommend that you use any Product, in the first instance, minimally and in a discreet area to initially ensure you have no allergic reaction to the Product supplied.
If you do have any effect, please cease using the Product immediately.
Any defect in the quality and condition of the Product should be notified by the Customer to the Company within 24 hours or on receipt of the Product.
If the Customer does not notify the Company the Company will not accept liability for any future notification of defect.
The Company will inspect the Product returned and if the defect is identified, the Company will offer a suitable alternative or refund to remedy.
The Company will have no further liability to the Customer.
The Company will inspect the Product returned and if no defect is identified, the Product will be returned to the Customer at the Customer's cost.
The Company under no circumstances will be liable to the Customer for any loss of profits, additional costs, indirect or consequential loss or damage arising out of any defect in Products supplied.
The Company's liability will be restricted to the value of Products returned found to be defective on inspection.
This does not affect your statutory rights as a consumer or the Company's liability to the Customer for fraudulent misrepresentation or for death or injury resulting from the Company's negligence.
Privacy Policy
The Company does not disclose the Customers information to third parties other than when order details are processed as part of the order fulfilment.
In this case, the third party will not disclose any of the details to any other third party.
Force Majeure
The Company shall have no liability to the Customer for any failure or delay in supply or delivery or for any damage or defect to the Products supplied or delivered caused by any event or circumstance beyond the Company's reasonable control.
General
The validity, legality or enforceability of any part of these terms and conditions will be unaffected by the invalidity, illegality or unenforceability of any individual part of these term and conditions.
The terms and conditions shall be governed by and interpreted in accordance with English Law.
All pictures displayed are a representation of the Product and may vary from the image displayed.